Wednesday, January 12, 2011

sent an email off to wayne peat head of HR

its been recieved



Just a small question Wayne




Did you really mean what you said at your speech on Puketutu Island



I hope so then all my problems are over

why because he needs to know

What really makes all this dumb foundingly unbelievable is that Wayne Peat Telecoms Head of HR held a group leaders day on Puketutu Island .







The theme was something to do with CARE ALOT






It centred on responsibility for our people and acting with openness and integrity






So I’m asking the ERA to approach Wayne Peat and asked where accountability for this entire nonsense stops.






With him or the CEO






Because his/ the message obviously failed to impact on front line management




Current Telecom participants




Bridgette Dalzell :current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident



Michelle Young :call centre manager Hamilton call centre, whom is Shaun Hoults direct report at time of incidents



Shaun Hoult: team manager weekend team Sat-Tues Hamilton



Iain Galloway HR representative for in Hamilton



Hannah Sullivan HR representative head office












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