This blog has been in play for some months. To gain the full story, go to left hand side "blog archive" go to bottom post of January with same title as this Blog and read upwards
Current telecom participants
Bridgette Dalzell current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident
Michelle Young call center manager Hamilton call center, whom is Shaun Hoults direct report at time of incidents
Shaun Hoult team manager weekend team Sat-Tues Hamilton
Iain Galloway HR representative spends a lot of time in Hamilton
Hannah Sullivan HR Telecom instruction person to lawyer John Rooney
John Rooney Telecoms legal representative partner in Simpson Grierson
Grierson
9 June 2010 Partner Reference
J Rooney - Auckland
Paul Evans-McLeod Direct Dial: +64-9-977 5070
17 Minnie Place Fax: ÷64-9-977 5083
Pukete E-mail: john.rooney~simpsongrierson.com
Te Rapa
HAMILTON PRIVATE AND CONFIDENTIAL
File No. 5294885 Paul Evans-McLeod and Telecom New Zealand Ltd, Bridgette DaIzell,
Michelle Young and Shaun Hoult -
1. We refer to the costs determination of the Authority dated 1 June 2010. The Authority has ordered you to pay Telecom New Zealand Ltd $1,500.00 as costs plus disbursements of $401.48. Please arrange for payment to be made to Simpson Grierson by no later than 18 June 2010. Our trust account details are:
Account Name: Simpson Grierson Trust Account
Account Number: 030104-0943847-02
Bank: Westpac
Branch: 79 Queen Street
Auckland
Banks Swift Code: WPAC NZ2W
2. We note in your reply to the Authority regarding the issue of costs that you allege a possible breach of the confidentiality of the settlement agreement by Telecom. Our reason for referring to this is to provide you with very early notice that Telecom has fully complied with its confidentiality obligations. If it is forced to defend its position in this regard, it will seek costs from you for doing so. We trust this will not be necessary.
Yours faithfully
SIMPSON GRI ERSON
John Rooney
Partner
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