TELECOM JUST KEEPS DIGGING IT SELF DEEPER AND DEEPER INTO THE HOLE
Collateral Damage
We have thus far
• Acknowledgement from Telecom that there are two verbal complaints
• Acknowledgement via latest correspondence that any audio files are no longer available
It is probable that Telecom will now provide a disingenuous reply regarding any documentation surrounding the verbal complaints
All of which will be tested in the future as the appropriate authorities, with whom I am laying the complaints will require sworn statements which if these lack veracity will result in penalties under the Crimes Act. Indeed, there is a view that these are possible already.
Obviously the intellectually handicapped girl, whom purportedly laid the verbal complaint will be asked to respond within these proceedings.
There is sufficient reference within the generated correspondence of this girls’ particular complaint, its non production will raise extremely serious legal issues across several areas of law.
Hence collateral damage wrought amongst the individuals concerned and not the least within the media, if it is possible to show that Telecom used a person with a disability to their advantage , in creating this farce.
Be very aware some if not all of the names below are the subject of a still open complaint for fraud with the Hamilton police
Bridgette Dalzell :current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident
Michelle Young :call centre manager Hamilton call centre, whom is Shaun Hoults direct report at time of incidents
Shaun Hoult: team manager weekend team Sat-Tues Hamilton
Iain Galloway HR representative for in Hamilton
Hannah Sullivan HR representative head office
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