This blog has been in play for some months to gain the full story go to left hand side blog archive go to bottom post and read upwards
Dear Paul
Thank you for contacting Telecom.
I am very sorry to hear you have concerns of the privacy with your Telecom account, this is certainly something we take very seriously.
I have forwarded your email onto our Investigation Centre to assist and investigate this matters with you account. The Investigation Centre will contact you directly to discuss this matter.
If you have any further questions regarding Telecom products and services please visit our web site at http://www.telecom.co.nz
Kind regards,
Chrissy
Customer Care Online
Incident: 100304-002903]
the manager of the call investigation center a nice lady named Tanya has been in touch and i have her commitment that the compliant will be dealt with .with the seriousness it deserves cant ask for than that
very nice to find someone in telecom that takes me seriously since i was ousted
17 Minnie Pl
Hamilton 3200
5 March 2010
Dear Paul Alan Evans-mcleod
Thank you for taking the time to lodge your complaint with us.
Please accept this letter as our acknowledgement of receipt of your complaint. Your complaint has been assigned reference number TC00028291.
We will be in contact with you soon to discuss in more detail.
If you have any questions regarding this matter, please call 0800 10 80 10, then 0, and ask the operator to put you through to me.
Yours sincerely
Tanya Bowers
Current telecom participants
Bridgette Dalzell current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident
Michelle Young call center manager Hamilton call center, whom is Shaun Hoults direct report at time of incidents
Shaun Hoult team manager weekend team Sat-Tues Hamilton
Iain Galloway HR representative spends a lot of time in Hamilton
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