Ruth
With regard to the second to last paragraph in attached letter
“An adjustment was made to the settlement payment
“Her knowledge of this “PAYMENT” and the writer of the letter on her behalf Janice Hull indicates to me a breech on the part of Hannah Sullivan in releasing it and or making it available to them
I know you might feel I am being pedantic but it was made very clear that all was confidential to the mediation participants no one else so why are these people aware of it
Telecom seems to have a very chevalier attitude towards the process having already breeched once
Do they believe that their position within the company absolves themInteresting what is going on here, process appears to have replaced morals and ethics..but integrity as well
History shows the lie to this justification, and individuals gullibility in believing it absolves them.
It doesn’t
Should they not be fined under the act section 141 $3000 to each party ALL THREE
If so does this fall under your preserve as the head of compliance to resolve if not do we re-approach the authority
I am hoping that you have had time to consider the other breeches with regard to the code of ethics, highlighted in the email and accompanying blog sent last week .
I am wondering how those issues highlighted can be resolved to the satisfaction of all parties
Again thanking you for your time
lets see what happens now
Current telecom participants
Bridgette Dalzell current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident
Michelle Young call center manager Hamilton call center, whom is Shaun Hoults direct report at time of incidents
Shaun Hoult team manager weekend team Sat-Tues Hamilton
Iain Galloway HR representative spends a lot of time in Hamilton
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