Friday, April 15, 2011

workplace bully versus micro-management

both are pretty much the same in my experience


Are You a Victim?


The Top 10 negative acts experienced by bully victims, according to Pamela Lutgen-Sandvik and colleagues reporting in the Journal of Management Studies:



•Had information withheld that affected your performance 

•Been exposed to an unmanageable workload     yes asked to achive targets 100% right100% of time

•Ordered to do work below your level of competence

•Given tasks with unreasonable/impossible targets/deadlines  yes asked to achive targets 100% right100% of time



•Had your opinions and views ignored  yes they failed to respond to any of my concerns  expressed during performance management

•Had your work excessively monitored   yes daily reports where run

•Reminded repeatedly of your errors or mistakes yes at every meeting

•Humiliated or ridiculed in connection with your work  yes  at every meeting


•Had gossip and rumors spread about you

•Had insulting/offensive remarks spread about you

Current Telecom participants
Bridgette Dalzell :current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident
Michelle Young :call centre manager Hamilton call centre, whom is Shaun Hoults direct report at time of incidents
Shaun Hoult: team manager weekend team Sat-Tues Hamilton
Iain Galloway HR representative for in Hamilton
Hannah Sullivan HR representative head office









--------------------------------------------------------------------------------

No comments:

Post a Comment