When caught in the crosshairs 101

When caught in the crosshairs 101

Observations from first instalment

or

draw your own conclusions

or

lessons to be learnt

or

Protecting yourself.

Or

In times of restructures downsizing or corporate splits  be careful

so to commence

Observations

Disciplinary actions are not always based on facts

Telecom ethics and conduct standards are not always complied with

Management will not protect your interests

Determine the agenda

So lessons to be learnt

Using the following basic principles, which are basic police procedure

Accept Nothing

Believe No one

Corroborate everything

.

At the onset of any disciplinary action.

Assemble a chronological file

Cross reference everything

Be patient

Do not react without thinking, pause, reflect act

Seek  learned counsel

Act within the law

learn the law

Know the law

Ensure it is complied with fully at each and every step.

Record everything, every interaction with management, even those seemingly casual, diary it as well.

Request immediately via the privacy commission , all correspondence , or information held by your employer.

Your are entitled under law, to have this, and you can require it to be corrected

In every disciplinary meeting, have two advocates in support, one from the union, and one preferably external (who can be objective) a lawyer is best, do not attend without one

Record everything

Take a digital recorder VERBATIUM

Take complete notes of every statement within the meeting, copies of all correspondence

Request the copies of the minutes

Challenge all inaccuracies

Challenge all assumptions

Challenge any view given by those within management or HR with regard to your rights, seek precise information from external counsel, DO NOT proceed until absolutely certain.

Do not proceed until you have all facts AND YOUR RIGHTS corroborated, this may require you to exit a meeting

Retain multiple files copies digital and hard copies

Be very aware  some if not all of the names below are the subject of a still open complaint for fraud with the Hamilton police

Bridgette Dalzell :current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident



Michelle Young :call centre manager Hamilton call centre, whom is Shaun Hoults direct report at time of incidents



Shaun Hoult: team manager weekend team Sat-Tues Hamilton



Iain Galloway HR representative for in Hamilton



Hannah Sullivan HR representative head office