Monday, July 4, 2011

the mouse that roared

Great news

 my story is getting out there, have just been in contact with an overseas freelance journalist who has been following my story




He calls me the “the mouse that roared”



Be good title for my book



Yahoooooooooooooooooooooooooooooooooooo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

Current Telecom participants


Bridgette Dalzell :current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident

Michelle Young :call centre manager Hamilton call centre, whom is Shaun Hoults direct report at time of incidents

Shaun Hoult: team manager weekend team Sat-Tues Hamilton

Iain Galloway HR representative for in Hamilton

Hannah Sullivan HR representative head office



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