So what will be the actions of the other side once we get into battle we will tick them off as the drama unfolds
They will tell me that I have been failing as a rep for a number of years (that will be their fault as for five years they haven’t addressed the issues that lead to this perceived failure)
No doubt telecom is scouring the depths of everything in all their computers that has my foot print on it they will then go over it page by page to detect any perceived misdemeanors
Which no doubt over my long history they will find me I have no concerns about that as long as they investigate all others on site to the same degree of intensity
They will probably bring up the amount of spam I sent about as I was known as the spam man on site and people where asking to be on my list
This was highlighted by some sycophant , to Michelle very early in the piece but not addressed until they decided to drop the hammer and beat me over the head with it
Happy for them to bring that up as long as they apply the same criteria to senior management and by that I mean more senior management that exists on my site
The will have Franz van zoggle aka zoggie doing the usual covert dossier, on me nice bloke Franz have no issue with him he is just doing his job
As to my internet use when I should be doing my job yeap I will cop to that as long as the run a url report on everybody else in that will show them all other that where breaking the rules
While I was going thru this I sat an watched another team member in trade me news sites etc.
I highlighted the fact to Shaun to say boot that arse if you are booting mine never happened they were concentrating on me only in the team
I bet the shredders are working overtime NOW
The worst one was the team leader who was constantly caught looking at anal porn on his computer . my work mate beside me would go on no not again
I would say. what now?
he would flick his head toward the team managers screen
This was the same team leader that got caught having sex on work time with a call center manager so I guess there are different rules
He finally got the shove for using one team leaders log on .on another team leaders computer to credit his home acct rather than pay the bill
oh dear the quality of our leadership to the public this is the quality of some of the people that have access to your details
I have keep a dairy for 12 years hand written not emailed when all this is over I may write a book about my experiences
Like the young lad about town who quite frankly would shag a barbers floor if the wind blow he would pick up a slapper from the pub next door and use his work card to enter the building a do the business across the site managers desk or chair
Another chappie of found himself with no fixed abode for a while he was very diligent at work all ways first to arrive and last to leave no one could beat him found out why
He had made his new home the sick bay until he was finally caught so much for security of the customer details
Then there was the team leader who worked the late shift and completed all her law assignments while running the team how did she find the time
One trick she used and was never caught out with was this
Every month team leaders are required to do reports on the individual team members
So this sharp young lady did a couple of very comprehensive ones for the first couple of months and was no doubt praised for her efforts
The remainder of the year she just cut and pasted and recycled the same comments around various members of the team
Senior management never caught on
And then there is the drugs if they sent the dogs in they would get a surprise
But this is what happens when a team member alerts the team leader Shaun that another team member in the same team is perhaps using during the lunch hour and nothing is done about
God help them if they do a urine test
I think the title will be Confessions from a Call Center one man’s journey thru the treachery of corporate culture
All this because someone decided to target me and force me out when time and time again all I asked for was to be treated in a fair and equal fashion and judged with honesty ,transparency and integrity amongst my peers
Nothing more nothing left they tarnished my name by their actions I’m fighting to clear it and for the poor younger ones that have had the same done to them their health wrecked and their self confidence destroyed
Me I’m at the end of my life, with life behind me they in their profound stupidly have left me with absolutely nothing zilch nada
I thought I could put in behind me but as stated previously the same comments come up when I apply for the a job
Why did you resign form a job in the middle of a recession and why resign after so long in the job
Because of the confidentiality clauses I have to fudge around the answer and that alters the whole tone of the interview how bad does it get I did three hours of tests for one job scored 86% shortlisted to two and lost out
The only positive was they complimented me on having such I high score but high scores don’t put bread on the table
So it looks like the dole for me till retirement age.
If I can hold back my depressive illness at bay and I don’t succumb to the horrible thoughts that rattle around in my head
I get up each day into a house that is a war zone, that no longer belongs to me ,put my best clothes on force a smile on my face put my best foot forward and head out in search of another job interview and a healthy dose of rejection day In day out
At least this wee battle is keeping my brain engaged
And you know what people be careful out there
Various people have been asked if they have been in contact with me so only send me more notes by mail as I would not be surprised if I have been illegally monitored you all need to keep your jobs safe the dole is not a fun place
The final irony is that I warned the managers not to treat me like a fool because I wasn’t i asked them to stop it put in all behind us forgive and forget I gave them that chance even when I said they were acting illegally under the 2002 health and safety amendment act
They failed to listen and underestimated the depth of my resolve and the importance I attach to honesty integrity and my good name
This is not the beginning of the end but merely the end of the beginning they are about to get a very rude awaking
To all
This blog has been in play for some months to gain the full story go to left hand side go to bottom post and read upwards
Current telecom participants
Bridgette Dalzell current head of outsourced customer care at telecom New Zealand whom is Michelle Young's direct report at time of incident
Michelle Young call center manager Hamilton call center, whom is Shaun Hoults direct report at time of incidents
Shaun Hoult team manager weekend team Sat-Tues Hamilton
Iain Galloway HR representative spends a lot of time in Hamilton
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